SpndlySpndly
Spndly Support
We read every message. Because Spndly sends us no diagnostics at all, the detail you include in your email is the only information we have — please be as specific as you can.
Contact us
Email support@mauvtek.com. Please include your device model, your OS version, the Spndly version shown on the app's settings or about screen, and a description of what you did and what happened instead.
Please do not email receipts, backups or exports unless we specifically ask. They contain your financial records, and we would rather never hold them.
Common questions
Does Spndly need an internet connection?
No. Spndly works entirely offline. There is no account to create and no sign-in.
Where is my data stored?
In a SQLCipher-encrypted (AES-256) database inside the app's private storage on your device, together with the receipt images you capture or import.
How do I move Spndly to a new phone?
On the old device create a .zip backup and save or share it somewhere you control. Install Spndly on the new device and restore from that file.
What happens if I uninstall the app?
Uninstalling deletes the app's private storage, which destroys your database and receipt images. Create a backup first — we cannot recover it for you, because we never had a copy.
The scan read the wrong amount or vendor.
Receipt reading happens on-device and is a starting point, not the final word. Every extracted field is editable before you save; correct it in the expense form.
Why doesn't Spndly convert currencies for me?
Because the rate on the day you spent, the rate your card issuer used and today's rate are three different numbers. Spndly keeps each receipt in its original currency and totals by currency, so nothing is invented.
How do I export for my accountant?
Use CSV or the QuickBooks export for bookkeeping, or a PDF report for reimbursement. Each goes through your device's share sheet, so you choose where it is sent.
Can I delete my data?
Yes. Delete individual expenses in the app, or remove everything by uninstalling. There is nothing stored on our side to delete.
Can I request a copy of the data you hold about me?
We hold none. See the Privacy Policy for how this applies to GDPR and CCPA/CPRA requests.
Reporting a security issue
Email support@mauvtek.com with the subject line "Security" and a description of the issue. Please give us a reasonable opportunity to fix it before disclosing it publicly.